O&M Relationship Manager

The Operations and Maintenance Relationship Manager is responsible for maintaining GoodLeap’s Relationship of installed photovoltaic and battery energy storage systems for Third Party Installed Systems. In this role, the Manager will collaborate with Third Party Owners, and our 3P Service Providers to rectify field installation issues and system integrity. They will report the management of a pipeline of open service tickets and efficiently follow-through-to-completion. The O&M organization will always keep the customer as the priority. Quick action and excellent communication are paramount to help preserve the customer experience during system downtime and/or required repairs.

Additional Information Regarding Job Duties and Job Descriptions: Job duties include additional responsibilities as assigned by one’s supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.